The State of Healthcare Survey 2025, sponsored by Quantum Health and conducted by Employee Benefit News, reveals a significant disconnect between employers and employees regarding healthcare benefits, with rising costs and shifting expectations creating tension. Employers are reportedly scaling back on benefits due to increasing expenses and doubts about employee engagement and understanding of the offerings. This retraction occurs as healthcare benefits become more crucial for employee satisfaction and retention, underscoring a critical misalignment in priorities.
The survey highlights the growing importance of trust and communication in bridging the gap between employer offerings and employee needs. Janet King, SVP of Content Strategy at Arizent, emphasizes that trust is paramount in the current healthcare landscape, suggesting employers must reevaluate their communication strategies and consider who employees trust to guide their healthcare decisions. The data indicates that without effective dialogue, the value of benefits diminishes, potentially leading to decreased employee morale and higher turnover rates.
For further insights into these disparities, the full report is available for download here. The findings aim to assist employers in refining their benefits strategies to better meet employee expectations and optimize the value of their offerings. As costs continue to rise, the survey serves as a crucial tool for organizations navigating the complex balance between financial constraints and workforce well-being, with implications for long-term business sustainability and employee health outcomes.
