XpertDox, a medical coding automation leader, has partnered with Urgent Care Pros to enhance revenue management through advanced artificial intelligence technology. The collaboration focuses on improving medical coding processes across Urgent Care Pros' Southern California clinics. By implementing XpertCoding, the AI-powered solution developed by XpertDox, Urgent Care Pros achieved remarkable operational improvements. According to Terry O'Neil, MD, President of Urgent Care Pros, the implementation resulted in a charge entry lag reduced to under two days, coding-related denials dropping below 2%, and a 20% increase in charge capture.
The partnership addresses critical challenges in medical coding by identifying missing Current Procedural Terminology (CPT) codes, refining International Classification of Diseases (ICD) usage, and minimizing charge entry delays. These enhancements directly contribute to more accurate billing, faster claim submissions, and increased revenue for urgent care facilities. Sameer Ather, MD, PhD, co-founder and CEO of XpertDox, emphasized the company's mission to simplify coding processes and improve return on investment for healthcare providers. The AI technology enables medical professionals to concentrate more on patient care while streamlining administrative tasks.
Urgent Care Pros, established in 2020, operates clinics in Lakewood, Cypress, and Fullerton, committed to delivering high-quality, efficient medical services. The strategic partnership with XpertDox represents a significant technological advancement in healthcare revenue cycle management. The implementation demonstrates how artificial intelligence can transform traditional medical coding practices, leading to measurable financial improvements and operational efficiencies. This collaboration serves as a model for other healthcare providers seeking to optimize their revenue management systems through technological innovation.
The success of this partnership highlights the growing importance of AI solutions in healthcare administration, particularly in addressing persistent challenges with medical coding accuracy and efficiency. As healthcare organizations face increasing pressure to improve financial performance while maintaining quality care, partnerships like this one between XpertDox and Urgent Care Pros demonstrate practical applications of technology to achieve these dual objectives. The results achieved through XpertCoding implementation provide concrete evidence of how AI can directly impact key performance indicators in healthcare revenue management.
